Running a salon/spa business is hard work. It is a lot more than cutting and styling client’s hair. You have to manage your booking diary, list and price your services, answer incoming calls, take payments and promote your business.
Setting up appointments on the phone can be Take consuming and costly. For instance, you may miss a booking by not being able to take a call-in middle of a haircut, or if a customer doesn’t show-up.
Performing all above tasks manually can be time consuming and can also lead to overlap of bookings, late payments, clients not showing up for lessons which means business losing out money. There is also a chance you will forget to perform these tasks.
Salon scheduling software like Grow in Cloud can make your life a lot easier by automating processes and reducing manual workload. It streamlines booking process and makes scheduling a lesson with your hair stylist a breeze. You can also take payments online. Businesses using Grow in cloud have seen 80% reduction in no show-ups due to email/sms reminder feature.
It can also be used as a task management software. You can set daily and weekly reminders. This can be setting social media posts, writing a blog post or sending VAT receipts to your accountant. The task management feature will ensure you never miss a deadline by notifying you to do the required task before the deadline. Some other benefits of using Grow in Cloud Salon scheduling software are:
- Accessibility
A cloud based online appointment software can be accessed anywhere any time and from any device such as laptop, tablet and smart phone. This results in making your business available 24/7 for customers to book an appointment.
- Clients can self-schedule appointments.
Most clients, in particular those that are known as Generation X and Millennials, prefer to use digital methods to book a service.
- Reduced no-shows/cancellations
An online appointment booking systems reduce no show ups by up to 50%. You can also send SMS/Email reminders to clients prior to the appointment.
- Staff scheduling
If you are running a busy salon, you would have different stylist assigned for your clients. An online appointment system enables you to manage your staff members calendars.
You can customise times for each service and the hours and days around the availability of different staff members.
- Marketing and Social media
An online booking system can become a great asset in your marking campaign. If you are sending out a promotional Email or SMS campaign, you can add “Book Buttons” to it. This can help in converting interests to leads by enabling a client to book an appointment with you.
